At Intentful Co, we are committed to delivering your purchases in a timely and efficient manner. Our shipping policy has been designed to ensure transparency and provide you with a seamless shopping experience. Please review the details below for a comprehensive understanding of our shipping process.
Standard Shipping:
For U.S. orders totaling less than $75, the standard shipping fee is $6.95. However, orders over $75 qualify for FREE standard shipping, except for orders to International destinations, Hawaii, and Alaska.
We select the most suitable shipping service based on cost and destination. Once your order is shipped, you can generally expect delivery within 1-5 business days for most orders.
Estimated Delivery Time Frames (based on location):
- East Coast: 1-2 business days
- Southeast: 2-3 business days
- Midwest: 3-4 business days
- West Coast: 5 business days
Order Confirmation and Processing:
Once your order is placed, you will receive an order confirmation email. This confirms that we have received your order and authorized your chosen payment method for the purchase.
Upon receiving your order, we initiate processing, which encompasses verification, quality checks, and careful packaging. Please note that orders are processed and shipped Monday to Friday within 1-2 business days.
In the unlikely event that an item is backordered or unavailable, we will promptly void the pre-authorization and contact you via email.
Shipping and Delivery:
Shipping refers to the period from when an order is dispatched to its arrival at your specified destination. For U.S.-based deliveries, we utilize reputable carriers like UPS, FedEx, and USPS.
Delivery typically takes 1-5 business days for most orders. In some instances, it may take up to 14 business days based on your precise location. Please refer to the ‘Shipping & Delivery’ tab on individual product pages for specific delivery time frames.
For international deliveries, we collaborate with various shipping partners depending on the destination. Shipping times can vary due to customs processes, but are generally within 14-20 days.
Order Tracking:
Once your order is processed, we will email you the tracking information to the address provided during checkout. If you do not receive tracking details within 7 business days of your order, feel free to contact our customer support.
Please allow 2-3 business days for the tracking information to populate in the system for certain orders.
We appreciate your trust in us and are dedicated to making your shopping experience as smooth as possible. If you have any further questions about our shipping policy, please don’t hesitate to reach out to us.